Settings

Settings

Every settings page in Flyby, and who can see which.

Settings is where you manage your agency's details, hours, channels and plan, plus the notifications for the device you're using.

Open Settings

Settings pages

The menu has two parts: agency pages and This device pages.

Agency pages (owner and manager)

PageWhat's in it
Agency profileName, contact details, address, currency, timezone, the about text the AI agent uses, and social links. Learn more
LogoYour agency logo, shown on your chat page, public page and invoices. Learn more
Working hoursYour team's working days and hours. Learn more
Channels & integrationsWebsite chat, WhatsApp, Messenger, Instagram and the outbound webhook. Learn more
Plan & billingYour plan, this month's usage and add-ons. Learn more
Danger zonePermanently delete the agency (owner only). Below

This device pages (everyone)

PageWhat's in it
NotificationsBrowser notifications and sound alerts on this device. Learn more
Install the appInstall Flyby on your phone or computer like a native app. Learn more

Lead moderators

Lead moderators only see the This device pages. When they open Settings they land on Notifications.

My account

Your personal details aren't in the agency settings. Open My account from the account menu at the top to:

  • Change your name and interface language.
  • Change your password.
  • See your agency and your role in it, or leave it.
  • Sign out on this device.

Danger zone

The Danger zone page is visible to the owner only and lets you Delete this agency.

Deleting is permanent and can't be undone

Everything is erased: conversations, leads, packages, bookings, finance and team, and every member loses access.

To delete:

  1. Go to Settings → Danger zone.
  2. Click Delete agency.
  3. Type the agency name exactly to confirm.
  4. Click Delete forever.

If you want to hand the agency to someone else instead of deleting it, use Transfer ownership.

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